AI staff

Meet the staff.

Specialists, not one general chatbot. Each one does one job, inside rules you set.

The team

One job each.

Now on shift

Guest Concierge

Answers guests on WhatsApp and the booking sites, in their language.

From Essentials
Guest Concierge works in: Guest inbox and AI concierge
Now on shift

Revenue Manager

Proposes your rates every day, inside the limits you set.

Autopilot
Revenue Manager works in: Rates and AI pricing
Now on shift

Night Auditor

Closes the day and flags only what needs a person.

Autopilot
Night Auditor works in: Front desk
Now on shift

Housekeeping Planner

Builds the cleaning plan around checkouts and arrivals.

From Essentials
Housekeeping Planner works in: Housekeeping
Now on shift

Reviews Manager

Writes a reply to every review, in your voice.

Autopilot
Reviews Manager works in: Reviews and marketing
Now on shift

Finance Clerk

Quotes, invoices, expenses and petty cash, kept tidy.

Autopilot
Finance Clerk works in: Finance
Three settings

How much it may do
is your call.

Every job the AI can do has three settings. You pick one for each job.

It does nothing.

Off

The job is switched off. The AI does not touch it, and your staff do it the way they do today.

It prepares the work and waits.

Suggest

The AI gets the work ready and a person says yes or no. This is how almost everything starts.

It runs by itself.

Alone

A small number of jobs can be switched to run by themselves, such as the morning cleaning plan. You choose which ones.

  • Most jobs can only ever suggest. There is no switch that lets them run alone.
  • A finance approval is never done by the AI. A person approves money, at every setting.
  • Anything it drafts that touches money, guests or rooms can wait for your yes, in one approvals inbox.
  • Guest replies are different, so we say it plainly. Once you switch them on, the AI writes and sends them by itself.
Needs you · 06:30

Raise Saturday 18 Oct from USD 62 to 71. Bookings for that night are ahead of last year.

ApproveHold
Who does what

The AI works.
You stay the boss.

The AI does

  • Prepares the day's work: the cleaning plan, the close-of-day checklist, the reminders for missing guest IDs.
  • Answers guests on Booking.com, Expedia and Airbnb, where you switch it on.
  • Answers guests on WhatsApp, on your hotel's own number, where you switch it on. Pilot
  • Proposes prices every day. By default a person makes the change.
  • Writes every action it takes to a log.

You decide

  • Which jobs are on.
  • Which jobs may run alone.
  • Your lowest and highest prices.
  • Every approval that touches money.
The honest part

What it will not do.

It does not approve money.

The AI can read an invoice, suggest where it belongs and point out an odd expense. The approval is always a person's.

It does not answer on every channel.

It answers guests on WhatsApp, Booking.com, Expedia and Airbnb. Your staff handle the other channels.

It does not check a guest in.

A person does that, or the guest does it on their own phone or at the kiosk. The AI only chases missing ID.

See it on your own hotel.

A live demo with your rooms and your channels.

Book a demo