Front desk.
Check guests in faster, chase no-shows before they cost you a room, and close the night with the night audit already prepared.
Front desk software for hotels, with night audit — part of ASPIXR, the hotel management system (PMS).
From the breakfast list to the close.
- 07:00
Breakfast list. Staff tick off who ate breakfast on the Operations app, and extras above the entitlement post to the guest's folio.
- 08:00
Shift OS. On the Operations app, desk staff open Shift OS as their home: arrivals today, departures, payment blockers, unassigned rooms and rooms not ready.
- 23:30
Night audit. A guided, step-by-step night audit closes each day.
The whole desk, on one calendar.
Checks guests in faster.
Guests can register on their phone before they arrive. Walk-ins are booked and paid in one go, and card payments are taken at the desk.
Keeps the folio right.
Charges post to the guest's folio. Change the dates or the room and the stay is priced again. A room block on the calendar also closes that room on your booking sites.
Closes the night.
Closes each day with a guided night audit; on Autopilot and Portfolio the checklist is prepared for you. It never approves anything silently, and a hard block always needs a person.
Breakfast and meal plans.
Each rate plan carries a meal plan, from room only to all inclusive. Staff tick off who ate on the Operations app, and extras above the entitlement post to the folio.
It prepares the day.
You run the desk.
- Answers guest messages on Booking.com, Expedia and Airbnb once you switch it on, or drafts the reply for you to send: your call.
- Prepares each arrival: sends the registration link on self check-in hotels, flags a missing ID and suggests the chase, and shows which rooms are not ready yet.
- Prepares the night audit for your signature on Autopilot and Portfolio, and flags what does not add up.
- Flags unpaid arrivals and likely no-shows and suggests the next step, so you act before the night is lost.
Yours: You check guests in and out, sign the night audit and approve anything that touches money. Set each job to Off, Suggest or AI Auto on the AI page.
Fits the desk you have.
Payments and exports
Take card payments at the desk. Export your reservations to Excel.
Your devices
Open it in the browser on any computer, tablet or phone. There is an Android app for staff, ASPIXR Operations, where desk staff open Shift OS: arrivals, departures, payment blockers and rooms not ready.
The rest of ASPIXR
A check-out creates a cleaning job. A room block on the calendar also closes that room on your booking sites.
Fair questions.
Will my check-ins really get faster?
Yes. Guests can register on their phone before they arrive, walk-ins are booked and paid in one go, and the AI prepares each arrival so the desk starts from a ready stay instead of a blank form. See a check-in on your own rooms in a 30-minute demo.
Can I bring my bookings over from my current system?
Yes: existing reservations come in through the channel manager or from a CSV or Excel file, and importing again never creates a duplicate stay. Guided set-up is free in every plan, so a hotel can be running fast. Book a demo and bring an export from your current system.
Does my front desk need training?
Desk staff work from the browser or the Android app in plain words, and their home screen lists arrivals, departures, payment blockers and rooms not ready. The AI prepares the routine work and a person approves anything that moves money. Book a demo and hand your night clerk the phone.
Does the AI check anyone in or out by itself?
No: check-in and check-out are always a person's, and a person signs the night audit. The AI prepares the arrival, the checklist and the flags, and nothing that touches money is approved silently. Book a demo and we show you where each approval sits.
Which plan and what does it cost?
Front desk is in every plan, starting with Essentials, priced per room. The night audit assistant comes with Autopilot and Portfolio. See the plans page for your room count, or ask for a demo and we price it for your hotel.
Moving from another system? See what comes over and who does the work.
See it on your own hotel.
A live demo with your rooms and your channels.
INCLUDED IN ESSENTIALS · USD 7 PER ROOM A MONTH, MINIMUM USD 199 · See pricing