Guest CRM and
campaigns.
A file for every guest at each hotel, and guest emails around every stay, by email only. Campaigns, journeys and welcome-back emails reach only guests who agreed to marketing.
A thank-you, a tag, a campaign.
- 07:00
Thank-you emails. A thank-you email goes out 24 hours after check-out, without anyone pressing send.
- 09:30
Tags from notes. Paste a concierge or WhatsApp note into a guest file and pick from the tags it suggests.
- 15:00
A campaign goes out. A campaign is drafted, approved, then sent by email. Large lists send a few at a time.
Know every guest. Email the right ones.
A file for every guest.
Each hotel keeps its own guest files: stays, contact and consent, tags and guest tiers. Duplicates are found by a scan and merged after a person approves.
Emails that go out on their own.
A thank-you after check-out, welcome-back emails on day 30 and day 60 for guests who agreed to marketing, and a reminder when a website booking is left unfinished.
Campaigns and journeys.
Group guests into segments and send a one-off campaign once it is approved, or set up a journey that emails guests before check-in or after check-out.
Corporate pipeline.
Track companies and deals from lead to won, and draft a quote into Finance from a deal. Corporate rate codes are recorded; bookings do not enforce them yet.
It suggests who to win back.
You approve the send.
- Suggests tags from concierge and WhatsApp notes. You apply or dismiss each one.
- Lists lapsed guests to win back, and drafts a campaign when occupancy looks low. It only suggests; a person approves the send.
Yours: You approve every campaign and journey before it sends, and only guests who agreed to marketing get a campaign, a journey or a welcome-back email. Set each job to Off, Suggest or AI Auto on the AI page.
Built on the stays your desk already records.
How guests hear from you
Every guest email goes by email only. Campaigns, journeys and welcome-back emails reach only guests who agreed to marketing, each with an unsubscribe link. There are no WhatsApp or SMS campaigns, and no referral scheme.
Your devices
Open it in the browser on any computer, tablet or phone.
The rest of ASPIXR
Guest files fill from the stays at your front desk. An unfinished booking on your website gets a reminder email. Rewards members are matched to the same guest files.
Fair questions.
Do guests get emails without me pressing send?
Yes. The thank-you after check-out, the welcome-back emails to guests who agreed to marketing, the reminder when a website booking is left unfinished, and any journey you approved all go out on their own, by email. A campaign goes out when you press Send.
Can I send campaigns by WhatsApp?
No. Campaigns and journeys go by email only. There are no WhatsApp or SMS campaigns.
Do my sister hotels share guest files?
No. Each hotel keeps its own guest files, and a sister hotel does not see them.
Does it ask guests for reviews, or run a referral scheme?
After good feedback, a review invite is prepared for your staff; it is not sent by itself. There is no referral scheme today.
See it on your own hotel.
A live demo with your rooms and your channels.
INCLUDED IN AUTOPILOT · USD 11 PER ROOM A MONTH, MINIMUM USD 249 · See pricing